Privacy Policy

Observatoire360.com and web sites associated try to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously control the way by which personal information is used and transmitted. The present Declaration of Confidentiality details the protection policy related to personal data from observatoire360.com and web sites associated. By using the observatoire360.com and web sites associated, you accept to comply with the practices detailed in this Declaration of Confidentiality and Security.

Data that observatoire360.com and web sites associated collects about their customers

During the purchase or the registration phase for a promotional contest, observatoire360.com and web sites associated request your name, address, email address and that, if you accept, other information. The information that observatoire360.com and web sites associated collect about you allows us to customize and constantly improve services provided when you visit observatoire360.com and web sites associated. This information is gathered in the following manner:

  • Information that you provide: We receive and save all information that you have entered in the website or that you may have supplied by other means. You have the choice not to provide information, but this will prevent us from providing you with some of our services. We will use the collected data in order to answer your requests, prepare suggestions for you, offer customized purchasing, improve our stores and contact you.
  • Automatically collected information: We receive and save some information every time you contact us; for example, like many other websites, we use cookies that allow us to obtain some information when you access observatoire360.com and web sites associated.
  • Information coming from other sources: It is possible that we may receive data about you from other sources and that we assign this information to your account.

Transmitting collected information

The information that is gathered by observatoire360.com and web sites associated on you is confidential and shall solely be shared with the stores on observatoire360.com and web sites associated, which allow observatoire360.com and web sites associated to open an account in your name, process your orders, to contact you in the event you have won a contest, to customize its relationship with you and, if you agree, to occasionally send you information about the Site and its products according to your preferences. Observatoire360.com and web sites associated wish to specify that its advertisers will not at any time be allowed to access your confidential information. Furthermore, observatoire360.com and web sites associated does not sell user lists. You have the choice to no longer receive information pertaining to observatoire360.com and web sites associated its stores and products by specifying under the section My Profile in your account.

Only employees or representatives dully authorised by observatoire360.com and web sites associated and its stores (those involved in sales and marketing of products and services for each store) can access your information, but solely has governed by their position.

Protection of personal information

Observatoire360.com and web sites associated have implemented state-of-the-art security measures in order to protect you against loss or unauthorised use of customer information that is in observatoire360.com and web sites associated possession, particularly information concerning your credit card. observatoire360.com and web sites’ associated servers use the latest information-transmission technology (Secure Socket Layers, or SSL), which render its transmission highly secure. In addition, observatoire360.com and web sites’ associated servers are protected by firewall technology. Observatoire360.com and web sites associated ensure its hardware is always state-of-the-art in order to allow you to perform secure transactions on the Site at any time. However, no security mechanism is perfect and you must be aware that you are always at some level of risk that personal information transmitted to observatoire360.com and web sites associated may be disclosed without fault on the part of observatoire360.com and web sites associated and without your consent. Observatoire360.com and web sites associated decline all responsibility regarding forwarded confidential information, except in case of negligence on the part of observatoire360.com and web sites associated. Note that, for your security, no information on credit cards is kept on the servers that observatoire360.com and web sites associated use. If you are concerned about confidentiality, related to the use of your credit card on the Internet, observatoire360.com and web sites associated invite you to submit your order by telephone and to speak to a representative from a store of your choosing.

Observatoire360.com and web sites associated reserve the right to modify this policy at any time. Observatoire360.com and web sites associated also reserve the right to transmit personal information about you to the extent observatoire360.com and web sites associated must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Telltales are harmless in that they cannot extract information from your hard disk, over which you have full control. Observatoire360.com and web sites associated use telltales mainly in order to determine traffic on the site, to transmit information that is highly usable by its marketing department, and to personalise the future use you make of the site. This technology does not systematically place personal information about you at observatoire360.com and web sites’ associated disposal. It is always possible to no longer be subject to cookies by modifying your computer’s configuration.

Controlling personal information

From the My Account page, you can at any time validate or modify your personal information; these procedures may also be completed by directly contacting the customer service desk for a boutique associated with observatoire360.com and web sites associated. However, if you wish to have yourself removed from observatoire360.com and web sites associated list of customers, you must contact customer service for a boutique associated with observatoire360.com and web sites associated.

The safety of teenagers and children on the internet

More and more children and teenagers are using the internet and benefit from its advantages. However, as in the case of any other environment, they can be victims of crime and exploitation since they are vulnerable. This is why we strongly suggest monitoring what your teenagers and children are doing over the internet and teaching them about security and common sense. Such measures often help to avoid that your children or teenagers are victims of harassment or other criminal designs. In order to limit the risk that your children and teenagers are exposed to such dangers, reasonably monitor their usage of your internet service. Your children or teenagers must be aware that they should not divulge any personal information such as their name, phone number or address over forums and blogs. It is important that your children and teenagers be encouraged to unveil their worries when they receive messages that they feel are uncomfortable or shocking. These suggestions will help your children and teenagers to browse the internet appropriately and will allow you to ensure that your children and teenagers benefit from all the components that the service provides to enrich their growth.

Security and Efficiency of the Network

Observatoire360.com and web sites associated do not guarantee the efficiency, or total security. It is possible that a hacker manages to penetrate the server. It is thus important that you keep in mind before USING YOUR IDENTITY TO BROWSE THE SITE OR COMPLETE TRANSACTIONS on observatoire360.com and web sites associated that a malicious person may access the servers on observatoire360.com and web sites associated and use the information about you or any other person on the site to his or her own end. IN NO CASE will observatoire360.com and web sites associated and its administrators be held accountable for neither acts of computer piracy, nor be blamed for whatever damage or lost associated with observatoire360.com and web sites associated may have occasional outages and programming errors may be caused by updates or events independent of the will of the administrators.

No administrator or member of the organization can be held accountable if a member is unable to browse through observatoire360.com and web sites associated, regardless of the reason preventing such activity from taking place (misunderstanding, defective telephone line, modem incompatibility, broken cable, bad configuration, wrong browser, etc.).

At the moment when you complete your online purchases, you can verify if you are in secure mode by looking at the URL (observatoire360.com) and ensuring that it begins with https:// instead of http://

The icon displayed at the bottom of the browser window that looks like a padlock confirms that you are in secure mode.

Links to other sites

The observatoire360.com and web sites associated have included links to web sites operated by other companies. When you click on these links, you leave the observatoire360.com and web sites associated. Observatoire360.com and web sites associated have no control over the operation of these sites, and observatoire360.com and web sites associated do not in any way whatsoever, accept liability beyond the fact that these web sites are listed and linked to observatoire360.com and web sites associated. Any personal information that you transmit through these sites is subject to the personal information protection policies of each of these sites. We recommend that you pay careful attention to the personal information protection policies of these sites.